SetSync
Privacy Policy
This privacy policy explains how Flint Digital Limited collects, uses, stores, and protects your personal data when you use the SetSync mobile app.
Effective date: 28 May 2026
1. Who we are
SetSync is a mobile app developed and operated by Flint Digital Limited, a company registered in England & Wales (company number 17083000).
Flint Digital is the data controller for the personal data described in this policy.
Contact: [email protected]
2. What data we collect
When you use SetSync, we may collect:
• Account information (email address, display name)
• App data, progress, and preferences
• Device information (device type, operating system, app version)
• IP address and general location (country/region level)
• App usage data (features used, session duration)
• Crash reports and performance data
• Information you provide when contacting support
3. How we use your data
We use your data to:
• Provide and maintain the SetSync app
• Save and sync your data and preferences
• Improve performance and user experience
• Fix bugs and resolve technical issues
• Respond to support requests
• Protect against fraud and abuse
• Comply with legal obligations
We do not sell your personal data to third parties.
4. Legal basis for processing
We process personal data on the following legal bases:
• Contract — to provide the app and services you have signed up for
• Legitimate interests — to improve the app, ensure security, and analyse usage
• Consent — where you have given explicit consent
• Legal obligation — where we are required to retain data by law
5. Advertising and third-party SDKs
SetSync may include third-party advertising or analytics services. These services may collect device identifiers and usage data to serve relevant ads or provide analytics.
Where applicable, we ensure these providers comply with relevant data protection laws. You can opt out of personalised advertising through your device settings.
6. Data sharing
We may share data with:
• Hosting and cloud infrastructure providers
• Analytics providers (to understand app usage)
• Advertising partners (where applicable)
• App store platforms (Apple App Store, Google Play)
• Professional advisors where required by law
All third-party providers are bound by data processing agreements and only receive the data necessary to perform their services.
7. Data retention
We retain personal data only for as long as necessary:
• Account and app data is retained while your account is active
• After account deletion, data is removed within 30 days, except where retention is required by law
• Analytics data is aggregated and anonymised where possible
• Crash and performance logs are retained for up to 90 days
8. Data security
We take appropriate measures to protect your data, including:
• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular review of security practices
No system is completely secure. If you become aware of any security issue, please contact us immediately at [email protected].
9. Your rights
Under UK data protection law (UK GDPR), you have the right to:
• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to certain processing
• Request data portability
• Withdraw consent at any time
To exercise any of these rights, please email [email protected]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
10. Account deletion
You can request deletion of your SetSync account and associated data at any time by emailing [email protected] with the subject line "Account Deletion Request".
For full details, visit our Account Deletion page.
11. Children's privacy
SetSync is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.
12. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of SetSync after changes constitutes acceptance of the updated policy.
13. Contact us
If you have any questions about this privacy policy or your data, please contact us:
Email: [email protected]
Developer: Flint Digital Limited
Registered in: England & Wales, company number 17083000